Updates to the CSCCE Community Manager Certification Program
Since launch, we’ve welcomed almost 30 STEM community managers into the CSCCE Community Manager Certification Program, from whom we’ve sought regular feedback to understand any modifications we might make to best support our learners. In this blog post, we share some of the updates we’ve made, which together provide a more flexible way to enroll, onboard, and pay for the program!
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A behind-the-scenes look at how we develop a training course
If you’ve been following the growth of CSCCE’s online training program over the past few years, you may have noticed that every time we launch something new, we call it a “pilot.” This is because we know that the “v1” of anything needs feedback and iteration to make it better. But what happens after we pilot something? How do we take a training through to a high-fidelity steady state version that we can deliver consistently time and again? Find out in this blog post.
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How Canvas LMS supports certification
In this post, we go deeper into one key piece of technical infrastructure that we’ve adopted over the past couple of years, the learning management system Canvas. Canvas is a powerful online platform that allows us to curate training materials and share them with our learners in a consistent, recognizable way that looks and feels like all other CSCCE outputs. It also affords the ability for learners to come back later to revisit course materials – something that’s especially useful as we build out a program as interconnected as our certification journey!
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Nurturing Online Communities (NOC25F)
Building and nurturing a community in an online environment comes with specific needs and challenges. This seven-week course explores a variety of social science claims about how people behave in online communities, to inform actions that you might take to support increased engagement, commitment, and constructive behavior.
Our fall offering of Nurturing Online Communities (NOC25F) will run on Tuesdays and Fridays beginning Tuesday, 30 September until Friday, 14 November 2025.
More information | Register
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Questions? Join Wednesday’s community call
If you’re curious about the trainings included in the CSCCE Community Manager Certification Program, whether the program is right for you, or how your organization can support the program through sponsorship, we’d love to see you at tomorrow’s call!
- Wednesday, 26 March 2025
- 12pm EDT / 4pm UTC
More information
Image credit: starline / Freepik
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Register your interest in CSCCE Multi-week courses
If you’re interested in taking one of CSCCE’s Multi-week courses (CEF, CODE, PBK, NOC, PMB) in the next 9-12 months, please let us know! We’re currently working to schedule trainings through the end of 2025, and it’s tremendously helpful to know which of our courses are most “in demand.”
Register your interest
Image credit: IngmarH / Unsplash
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Mini-workshops open for registration
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CSCCE Mini-workshops are 90- to 120-minute sessions that introduce discrete ideas in community management or go deeper on a core framework. They do not duplicate topics covered in our multi-week courses, and are often relevant to individuals beyond the STEM community management community.
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Designing for effective decision-making during virtual meetings
Meetings and virtual events often involve asking attendees to make decisions, which invokes numerous considerations, including how to negotiate power dynamics, empower everyone to express their opinions, and actually reach the outcome(s) you desire. You will leave this workshop prepared to deploy decision-making processes in a way that invites all attendees at your meetings and events to contribute.
16 April 2025, 11am – 12:30 pm EDT / 3-4:30pm UTC
Register on Eventbrite (deadline: 9 April 2025)
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Giving and receiving feedback
Providing useful and kind feedback to others and being open to receiving feedback ourselves is a critical skill for effective collaboration – including during other CSCCE activities! During this session, we’ll explore the functions of feedback, how to structure yours, and what can make receiving feedback easier.
7 May 225, 11am – 1pm EDT / 3-5pm UTC
Register on Eventbrite (deadline: 30 April 2025)
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Enacting culture change: The Four Frame Model
Many culture change projects are met with general enthusiasm at the conceptual level, but fall short during their implementation. In this Mini-workshop, you will reflect on your own role as change agents and use Bolman and Deal’s Four-Frame Model to assess and describe different types of barriers to culture change initiatives.
2 July 2025, 11am – 12:30pm EDT / 3-4:30pm UTC
Register on Eventbrite (deadline: 25 June 2025)
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Creating core values statements
Core values statements describe the values underpinning how community members would like to interact, and include a definition of each value as well as examples of what they look like in action. In this Mini-workshop, you will practice a process for developing core values in collaboration with your members that you can adapt for your own community.
6 August 2025, 11am – 1pm EDT / 3-5pm UTC
Register on Eventbrite (deadline: 30 July 2025)
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Working with volunteers
Community managers are often trying to create spaces that support group learning and self-expression to build something members of the community couldn’t create alone – and this almost always includes incorporating volunteer contributions. If you’ve ever found yourself thinking things such as “I feel really self-conscious about asking for contributions from our volunteers – are we being too demanding?” and “I know that different members in our community need different things, but I don’t know where to start.” then this discussion-based workshop is for you.
1 October 2025, 11am-1pm EDT / 3-5pm UTC
Register on Eventbrite (deadline: 24 September 2025)
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An introduction to project management for scientists
This two hour session provides an overview of the concepts and approaches scientists can use in managing their collaborative projects. You will leave the session able to describe what a project is and the relationship between projects and operations. We’ll also discuss the three types of project and their relationship to uncertainty and complexity, as well as the competencies of an effective project leader.
5 November 2025, 11am – 1pm EST / 4-6pm UTC
Register on Eventbrite (deadline: 29 October 2025)
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