The Value of #Welcome, part 2: How to prepare 40 new community members for an unconference

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “The Value of #Welcome, part 2: How to prepare 40 new community members for an unconference”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the blog, sharing their challenges, discoveries, and insights. Today, Fellow Stefanie Butland follows up on her earlier pieces about welcoming community members and running an unconference with more specific advice.

Posted by Stefanie Butland, Community Manager at rOpenSci, – Open Tools for Open Research

I’ve raved about the value of extending a personalized welcome to new community members and I recently shared six tips for running a successful hackathon-flavoured unconference. Building on these, I’d like to share the specific approach and (free!) tools I used to help prepare new rOpenSci community members to be productive at our unconference. My approach was inspired directly by our AAAS CEFP training in community engagement. Specifically, 1) one mentor said that the most successful conference they ever ran involved having one-to-one meetings with all participants prior to the event, and 2) prior to our in-person AAAS-CEFP training, we completed an intake questionnaire that forced us to consider things like “what do you hope to get out of this” and “what do you hope to contribute”.

Continue reading “The Value of #Welcome, part 2: How to prepare 40 new community members for an unconference”

Six tips for running a successful unconference

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “Six tips for running a successful unconference”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the blog, sharing their challenges, discoveries, and insights. Today, Fellow Stefanie Butland shares tips for fostering in-person relationships in an online community with an annual “unconference”.

Posted by Stefanie Butland, Community Manager at rOpenSci, – Open Tools for Open Research

rOpenSci unconference attendees
Attendees at the May 2017 rOpenSci unconference. Photo credit: Nistara Randhawa

In May 2017, I helped run a wildly successful “unconference” that had a huge positive impact on the community I serve. rOpenSci is a non-profit initiative enabling open and reproducible research by creating technical infrastructure in the form of staff- and community-contributed software tools in the R programming language that lower barriers to working with scientific data sources on the web, and creating social infrastructure through a welcoming and diverse community of software users and developers. Our 4th annual unconference brought together 70 people to hack on projects they dreamed up and to give them opportunities to meet and work together in person. One third of the participants had attended before, and two thirds were first-timers, selected from an open call for applications. We paid all costs up front for anyone who requested this in order to lower barriers to participation.

It’s called an “unconference” because there is no schedule set before the event – participants discuss project ideas online in advance and projects are selected by participant-voting at the start. I’m sharing some tips here on how to do this well for this particular flavour of unconference.

Continue reading “Six tips for running a successful unconference”

How do I become a “community-whatsit”?

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “How do I become a “community-whatsit”?”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the blog, sharing their challenges, discoveries, and insights. Today, Fellow Malin Sandström discusses her path to defining her community manager career.

Posted by Malin Sandström, Community Engagement Officer at INCF (International Neuroinformatics Coordinating Facility) 

Magnifying glass highlighting the word "Jobs" in a newspaper
Job Listings” by www.flazingo.com under CC BY-SA 2.0

“Don’t worry about understanding everything at once, NOBODY has the right background for this” said my MSc thesis supervisor, a dozen or so years ago. Then, the advice applied to mathematical modeling of the biochemical networks involved in learning and memory, an area that came with heaps of dense academic papers peppered with acronyms and incomprehensibly condensed descriptions of experimental protocols. Now, that advice applies equally well to community management, an area of expertise I did not even know existed in science until a few years ago.

Continue reading “How do I become a “community-whatsit”?”

Top social strategies for community managers: Social Shake-Up Recap

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “Top social strategies for community managers: Social Shake-Up Recap”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the Trellis blog, sharing their challenges, discoveries, and insights. Today, Fellow Rebecca Polk shares her takeaways from the Social Shake-Up Show, a social media conference held in Atlanta May 22-24, 2017.

Posted by Rebecca Polk, Manager, Membership Programs, Marketing and Communications at the American Society of Agronomy.

Rebecca Polk with two others at the session on customer journey maps.
Rebecca Polk (right) at the session on customer journey maps. Source: PR News

A Community Engagement Manager will find they wear many “hats”, creating content while managing tasks related to scientific collaboration, meeting planning, website development, social media planning and scheduling. I recently had the privilege to attend the Social Shake-Up and learn from 3 days of sessions and networking events. From this experience, I have identified several key social strategies that were insightful and I feel others could benefit from as well.

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Knowledge brokering part 2: Are community managers knowledge brokers?

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “Knowledge brokering part 2: Are community managers knowledge brokers?”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the Trellis blog, sharing their challenges, discoveries, and insights. Today, in part two of a two part series on knowledge brokering, Fellow Elisha Wood-Charlson breaks down the similarities and differences between community managers and knowledge brokers.

Posted by Elisha Wood-Charlson, Data/Research Communications Program Manager for the Simons Collaboration on Ocean Processes and Ecology

Hand with skills written on it
5 ways to build your people skills” by Abhijit Bhaduri under CC BY 2.0

In part 1 of this series, I explored the concept of a knowledge broker by defining the role/trait and describing some of the best practices. For this section, I wanted to explore the potential for shared skills between knowledge brokers and Scientific Community Managers (SCMs).

Continue reading “Knowledge brokering part 2: Are community managers knowledge brokers?”

What is Knowledge Brokering?

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “What is Knowledge Brokering?”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the Trellis blog, sharing their challenges, discoveries, and insights. Today, in part one of a two part series, Fellow Elisha Wood-Charlson introduces the role of knowledge brokering.

Posted by Elisha Wood-Charlson, Data/Research Communications Program Manager for the Simons Collaboration on Ocean Processes and Ecology

Closeup of a metal plaque reading "Trust"
Trust” by Terry Johnston under CC BY 2.0

During Moment #1 of realizing I was becoming a “Community Engagement Manager”, I was introduced to the concept of a knowledge broker. At the time, I was a postdoc in Australia and “climate change” was not an acceptable phrase (sound familiar?). Knowledge brokering was about how scientists were involved in policy decisions. As Roger A Pielke, Jr. author of the book The Honest Broker: Making sense of science in policy and politics, explains on his blog,

“The defining characteristic of the honest broker is a desire to clarify, or sometimes to expand, the scope of options available for action.”

As part of the inaugural Community Engagement Fellow Program (CEFP) cohort, I have come to realize that these characteristics run deep in the small (but mighty) realm of scientific community managers (SCM).

Continue reading “What is Knowledge Brokering?”

The Value of #Welcome

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “The Value of #Welcome”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the blog, sharing their challenges, discoveries, and insights. Today, Fellow Stefanie Butland shares her experience welcoming new members to her community.

Posted by Stefanie Butland, Community Manager at rOpenSci, – Open Tools for Open Research

Hanging wooden sign that reads "Welcome"
“Welcome” by Nathan under CC BY-SA 2.0

In my training as a AAAS Community Engagement Fellow, I hear repeatedly about the value of extending a personal welcome to your community members. This seems intuitive, but last week I put this to the test. Let me tell you about my experience creating and maintaining a #welcome channel in a community Slack group.

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Dinner parties and sandpits: Intensive retreats to catalyze science collaborations

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “Dinner parties and sandpits: Intensive retreats to catalyze science collaborations”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the Trellis blog, sharing their challenges, discoveries, and insights. Today, in the last of a three part series of reflections on the Science of Team Science 2017 conference, Fellow Jennifer Davison explores several intensive retreat models for scientific collaboration.

Posted by Jennifer Davison, Program Manager at Urban@UW

Food in bowls
Carefully selected ingredients make the best dinner-
and team building retreat. Credit: “Housewarming Party” by Mikko Kuhna, CC BY-NC-ND 2.0

The art and practice of providing specific conditions designed to spark novel projects is not new. Business incubators, science parks, and innovation districts are each designed to bring a diverse array of bright people into the same space and to facilitate their interaction, in order to trigger and support new collaborations. At Science of Team Science, many conversations explored how to cultivate research collaborations in a specific, similar way: through themed, time-constrained, highly curated, retreat-like events. I love these events when I’ve joined them, even though they may feel a bit scripted, because the potential of the partnerships and ideas is felt so strongly. And as program manager for Urban@UW, one of my roles is to encourage such collaborations, through as efficient means as possible. So I was interested in both the best practices for setting up such events, and the evidence for their effectiveness.

Continue reading “Dinner parties and sandpits: Intensive retreats to catalyze science collaborations”

Should I Stay or Should I Go? Considering switching platforms in an early stage community

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. Today, Fellow Melissa Varga looks at the challenges of switching community platforms. … Continue reading “Should I Stay or Should I Go? Considering switching platforms in an early stage community”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. Today, Fellow Melissa Varga looks at the challenges of switching community platforms.

The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the blog, sharing their challenges, discoveries, and insights.

A stack of cardboard boxes
Moving Day by Nicolas Huk under CC BY 2.0

There’s one piece of advice I’ve heard from multiple experienced community managers about switching platforms: don’t do it. Switching platforms is painful; it means uprooting your community and potentially losing some members (or losing their trust), disrupting the flow and familiarity you’ve been working hard to build among members and between you and your members, not to mention creating a ton of work for the community manager on the back-end.

However, these same experienced community managers cautioned that if you absolutely must switch platforms, it’s best to do it in the earliest stages of the community. Without getting into too much detail, that is the situation I find myself in now with the community of scientists that I am managing. And while hindsight is 20/20, here are a few things I wish I had known last summer, when I was getting ready to launch our new online group.

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A how-to guide for training scientific teams: More reflections on SciTS 2017

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with … Continue reading “A how-to guide for training scientific teams: More reflections on SciTS 2017”

We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the Trellis blog, sharing their challenges, discoveries, and insights. Today, in part 2 of a three part series of reflections on the Science of Team Science 2017 conference, Fellow Jennifer Davison shares tips on how to train a scientific team.

Posted by Jennifer Davison, Program Manager at Urban@UW

Although I work as a community manager, I am trained as an ecologist. In graduate school, along with studying climate change and its impacts on plant and animal communities, I learned skills like experimental design, geographic information systems, and statistical methodologies: relatively transferrable skills that are important for being an effective scientist. I was also taught that what’s most valued in academic research are peer-reviewed papers, preferably where you are the first or only author, in the highest-impact journal in which you can get your work accepted. By contrast, I did not receive much instruction or mentorship around skills like teamwork, conflict management, facilitation, or cultural competency.

And yet, it turns out that these kinds of skills are what can make or break collaborative research—a type of scholarship that is becoming more and more important as the challenges we face continue to complexify. (that’s a new word I just made up.) So, it’s not surprising that at the Science of Team Science annual conference there was a lot of discussion about how to train scholars to collaborate.

Continue reading “A how-to guide for training scientific teams: More reflections on SciTS 2017”