We’re now mid-way through the first year of the AAAS Community Engagement Fellows Program (CEFP), funded by the Alfred P. Sloan Foundation. Today, Fellow Melissa Varga looks at the challenges of switching community platforms.
The first cohort of Fellows is made up of 17 scientific community managers working with a diverse range of scientific communities. As they continue to develop their community engagement skills and apply some of the ideas and strategies from their training, the Fellows will report back on the blog, sharing their challenges, discoveries, and insights.
There’s one piece of advice I’ve heard from multiple experienced community managers about switching platforms: don’t do it. Switching platforms is painful; it means uprooting your community and potentially losing some members (or losing their trust), disrupting the flow and familiarity you’ve been working hard to build among members and between you and your members, not to mention creating a ton of work for the community manager on the back-end.
However, these same experienced community managers cautioned that if you absolutely must switch platforms, it’s best to do it in the earliest stages of the community. Without getting into too much detail, that is the situation I find myself in now with the community of scientists that I am managing. And while hindsight is 20/20, here are a few things I wish I had known last summer, when I was getting ready to launch our new online group.