This post is part of an ongoing series exploring a number of metaphors about community management that can support conversations about specific concepts and common challenges in a creative and free-flowing manner.
This post is part of an ongoing series exploring a number of metaphors about community management that can support conversations about specific concepts and common challenges in a creative and free-flowing manner.
It’s rare for a garden to only contain one type of plant – in fact, if it did, we probably wouldn’t call it a garden, it would be an orchard, a rose bed, or even a field! And the same is true of communities. People with varied backgrounds and skill sets come together in a community over a shared purpose, but they don’t all have the exact same interests or availability. Some of their skill sets might overlap, and they might share similar schedules (e.g., members in a community of teachers might all share the same holidays), but it’s important as community managers that we appreciate our members’ differences and offer programming and activities to meet them where they are. After all – some people enjoy visiting a garden as a secluded space for a picnic, others appreciate marking the change of seasons with a box of veggies every couple of weeks, and you can tailor your programming to match.
This post is part of an ongoing series exploring a number of metaphors about community management that can support conversations about specific concepts and common challenges in a creative and free-flowing manner.
When you imagine a garden, do you see a large lawn with a single bed of roses? Or do you see a space filled with variety – plants with big leaves and small leaves; vibrant red flowers and tiny yellow blooms; trees, shrubs, perennials, and annuals?
Chances are, it’s the latter. But, it’s often much easier to plant and mow a lawn than tend a garden for a multitude of plants, each of which has its own requirements to flourish. Such vibrancy takes intentional planting, careful irrigation and fertilization, and ongoing maintenance to make sure all of your plants flourish, not just a select few. In this post we are going to focus on using the garden metaphor to think through establishing community spaces that are welcoming and inclusive. In our next post, we’ll be talking about ongoing maintenance (aka programming) that supports multiple types of members.
Communities rely on content – from websites describing purpose and personnel to documentation guiding activities, gatherings, and collaboration.
Creating content that serves these purposes well, and inspires ongoing connection between members, is therefore something that community managers are often tasked with. It’s also the topic of our advanced training course Content Design (CODE), and on this month’s community call we shared one of the frameworks we’ve developed to demystify the process of creating community-engaged content.
In this blog post, you’ll find an overview of the call and some of the topics covered in it. It would be impossible for us to condense a 6-week training into a single 90-minute community call, and even less likely that a single blog post could capture all of the nuances of content creation for STEM communities. If you’d like to go deeper, we encourage you to sign up for CODE. Registration is currently open for a Spring 2024 cohort of the course, however if April/May is not a great time for you to participate, please use this form to let us know when might make more sense for you.
Content creation is a core skill for any community manager in STEM. Creating content might look very different depending on your context – from writing monthly newsletters or resources and reports, to creating podcasts, videos, and slide decks. And it’s a skill that many of us pick up on the job, without formal training or a sense of strategy behind what we make.
In this month’s call, we’ll share a new framework for thinking about how to share information with your community members, and how the content you create can meet specific goals in your engagement strategy. The “informational roles of community-engaged content” is a CSCCE framework that we explore more deeply as part of our Content Design (CODE) course, the spring 2024 cohort of which (CODE24Sp) is now open for registration. So, this month’s community call is both a primer for anyone creating community-engaged content, and a sneak peek into what you can expect from a CSCCE professional development training course.
For January’s community call, we hosted a “salon” – a loosely scaffolded group discussion for sharing experiences and generating new ideas – so that our members could come together and talk about care.
We’d been noticing (and we were not alone) an increasing sense of tiredness and overwhelm among STEM community managers, accompanied by an uptick in conversations about boundary-setting and self care. If this was happening in our own community of practice, we wondered, what was going on in the communities our members were trying to manage?
Pervasive in western culture at the moment is the concept of self care. Of setting boundaries at work and in personal relationships, of saying “no” more often, of striving for the perfect work-life balance. It’s important, in a world where we often feel compelled to be the best at everything – at work, as caregivers, even at our hobbies – to take care of ourselves. But how does self care intersect with community care? And if you increasingly see your community members stepping back from attending events or volunteering on committees, how do you continue to effectively manage a community?
This is something the CSCCE staff team has been considering for a couple of months now. If it’s something that’s been on your mind, too, we hope you’ll join us for a “salon-style” conversation at our first community call of 2024.
On Friday, 15 December 2023 we convened our last community call of 2023 – a community potluck for members of our community of practice to take a moment to look back on the highs and lows of 2023, and think a little about what’s coming up next year.
This was our fourth annual community potluck, and this year’s gathering was as kind and generative as always. A big thank you to everyone who came and shared a dish (which took the form of a reflection or a learning)! In this blog post, you’ll find a taste of what we talked about – including some suggestions for your own end-of-year reflection.
Every year, we host an end-of-year virtual “potluck” for our community of practice. It’s an opportunity to reflect on the year’s successes, share some of the things we’ve learned over the past 12 months, and look ahead to what’s coming up after the holiday season. Since it’s a potluck, everyone is encouraged to “bring along a dish,” and in this blog post we have a few suggestions!
This year, we’d also particularly appreciate your feedback on the types of programming you’d like to see more of in the community of practice. We’ll take some time during the potluck for a brainstorm together, and hopefully prioritize activities that would best support you next year.
If you’re curious about previous potlucks, check out these blog posts from 2022 and 2021. And don’t forget – festive hats, sweaters, and/or mugs are encouraged!
Over the last few weeks, we’ve been sharing blog posts that use the metaphor of a house party to discuss various aspects of community management. And last week, at our monthly community call, we scaffolded a discussion of the metaphor, which thanks to the enthusiastic participation of our members led us all to think about community management in new and creative directions.
Now, we’ve compiled these ideas and reflections into a “CSCCE concept booklet” which you can download for free, refer to as needed, and easily cite!
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