Community calls Archives - Page 6 of 10

April’s community call: Community/Customer Relationship Management platforms

Our April call will focus on the pros and cons of various Community/Customer Relationship Management (CRM) platforms, and what a “perfect” community relationship management platform might look like.

We’ll hear from three members of our community of practice who are using different tools, and spend some time brainstorming to create a requirements document of all the things we’d like to be able to do as community managers with a similar platform.

Join us via Zoom on Wednesday, 20 April at 11am US EDT / 3pm UTC.

Add to your calendar: iCal | Google

This month we’re taking a look at how you can use CRMs to support community management. Image credit: CSCCE

March’s Community Call Recap: Community manager roles in STEM

The March community call focused on the different forms that community manager (CM) roles take across the STEM ecosystem. The agenda included presentations and reflection questions to guide the conversation, which covered career paths, professional development, and common challenges.

To kick off the meeting, Lou Woodley spoke about CSCCE’s research program, highlighting our newest resource-creation project: STEM Community Manager Case Studies. Malin Sandström (International Neuroinformatics Coordinating Facility) and Elisha Wood-Charlson (Lawrence Berkeley National Laboratory) then described work they performed as CSCCE Community Engagement fellows to characterize CM positions. This work will feed into a new CSCCE working group, which will launch in April and continue studying scientific community manager roles.

March’s community call: Exploring scientific community manager roles

The next CSCCE community call will take place on 16 March at 11am EDT / 3pm UTC (add to your calendar: Google | iCal). We’ll be talking about what it looks like to be a community manager in a variety of settings; from scientific societies to research collaborations and everything in between.

We’ll also be talking about our newest resource, a series of community manager case studies that we’ll be releasing every Tuesday this Spring, starting on 9 March. And, we’ll hear from the C3 project team from CEFP 2017 as we kick off a new community working group building on their research.

Read on for more information, or click here to join the Zoom call.

*This month we’re focusing on what it looks like to be a community manager in STEM, and how the role varies depending on context. Image credit: CSCCE*

February’s community call recap: Creating scaffolding to support your community

February’s community call focused on how scaffolding influences engagement and inclusion in communities. The call coincided with the release of the third installment of The CSCCE Community Participation Model guidebook, which described what scaffolding is and why it matters. And, as a gesture of gratitude and love to our community members in Valentine’s week, we also updated a number of our CC BY licensed scaffolding PDFs and created easily-adapted Google doc versions to support the creation of scaffolding across the STEM ecosystem.

We spent time on the call discussing and exploring these resources and the challenges community managers face when trying to create and/or socialize scaffolding in their communities, as well as coworking to create, adapt, and update materials. In this post, we recap some of the key points that came up during our community conversation.

February’s community call: Creating scaffolding to support your community

Our February call will focus on scaffolding — onboarding documentation, how-to manuals, and tip sheets that keep everyone within an organization or community on the same page.

We’re currently finalizing a guidebook that lays out the role of scaffolding in STEM communities, and we’re excited to give you a sneak peak of the guidebook’s core concepts. This month’s call will also include time for participants to create or update their own scaffolding – either by adapting CSCCE’s CC-BY-licensed scaffolding templates or building and/or sharing their own organization’s documents.

Join us on Wednesday, 16 February at 4pm UTC / 11am EST for more. Click here to join the Zoom meeting.

For our February 2022 community call, we’ll be discussing the scaffolding that supports communities. Image credit: CSCCE

January’s community call recap: Project management tools for community managers

Our January call focused on project management tools and how they can streamline collaborations and improve efficiency. This post includes a summary of the call, as well as video clips of presentations from Lou Woodley (CSCCE; describing the tool Trello), Alycia Crall (the Carpentries; describing Asana), Anne Heberger Marino (Lean-To Collaborations, describing Mural), Ellen Dow (Lawrence Berkeley National Laboratory, describing Todoist).

January’s community call: Project management tools and best practices for community managers

For our first call of 2022 we’re focusing on project management. It’s a common time of year to be thinking about big picture planning and strategy development, both individually and for your organization or team. And, there are a number of online tools out there that can help you map out your month, quarter, and/or year and keep track of tasks as you go.

In response to several requests, this month’s call will include a general introduction to some of the rationale behind project management as well as active demos of four different platforms that can help you with your project management; Trello, Asana, Mural, and Todoist. We’ll share how we keep on top of things here at CSCCE, as well as hear from three members of the CSCCE community of practice who use one or more of these platforms in their own community management work. There’ll also be an opportunity to try at least one of the tools in breakouts to help guide your own work.

Join us on Wednesday, 19 January at 4pm UTC / 11am EST for more. Click here to join the Zoom meeting.

Community calls coming up in Q1 of 2022

CSCCE community calls are a monthly opportunity for shared learning and connection. Members of the community of practice as well as anyone interested in the topic under discussion each month are all welcome to join, and we encourage you to spread the word among your own networks!

In this blog post, we share our plans for the first three calls of 2022. We also talk about the ways that we chose topics to highlight, the different kinds of formats we have hosted in the past, and how you can propose topics and/or present on future calls.

Happy holidays from CSCCE! A community potluck to wrap up 2021

Our December community call is traditionally a community potluck, with everyone contributing a little something to the call. We hold space for reflection, make time for intention setting for the new year, and have a little fun! This post shares a short recap of what we did this year, as well as best wishes for the holiday season from the staff team here at CSCCE.

*This year we took a group photo, with optional festive props! Thanks to everyone who attended for playing along. Image credit: The CSCCE*

December’s Community Call: Annual community potluck!

Every year (OK, this is only the third time, but still…) we host a virtual community potluck for our community of practice. Much like a traditional potluck, where guests bring an item to share in a multi-course meal, we’ll have a variety of activities (courses) and ways for you to “share your dish.”

Read on for more information, or if you’re just here for the key details, we hope to see you on Wednesday, 15 December at 4pm UTC / 11am EST. You can join the Zoom room here.