Community Manager Case Studies: What does it look like to be a community manager in STEM?

In 2016, we conducted a series of 10 interviews with community managers working in STEM. We asked them a series of questions with a view to sharing what their roles looked like and highlighting the work as an important piece of human infrastructure for effective collaboration. 

More than five years later, after growing a community of practice involving more than 350 members, we’re revisiting the project. Our goal is to build a collection of case studies so that new and aspiring community managers can get an idea of what their role is or will be, and for hiring managers to understand what to look for in new hires. 

We’re also curious about how community roles vary in different organizational settings. How does community management look in a professional society vs. higher education, for example? How do online communities compare to in-person ones, and how is that changing during the COVID-19 pandemic? We hope to explore these topics and more on the CSCCE blog as the project develops. 

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January’s community call: Project management tools and best practices for community managers

For our first call of 2022 we’re focusing on project management. It’s a common time of year to be thinking about big picture planning and strategy development, both individually and for your organization or team. And, there are a number of online tools out there that can help you map out your month, quarter, and/or year and keep track of tasks as you go. 

In response to several requests, this month’s call will include a general introduction to some of the rationale behind project management as well as active demos of four different platforms that can help you with your project management; Trello, Asana, Mural, and Todoist. We’ll share how we keep on top of things here at CSCCE, as well as hear from three members of the CSCCE community of practice who use one or more of these platforms in their own community management work. There’ll also be an opportunity to try at least one of the tools in breakouts to help guide your own work.

Join us on Wednesday, 19 January at 4pm UTC / 11am EST for more. Click here to join the Zoom meeting

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Opportunities to co-create with CSCCE in 2022

Co-creating resources with members of our community of practice is an important part of what we do here at CSCCE. It adds depth and breadth to the resources we publish while also being an opportunity for members to both gain a citable publication and give back to the community. In many cases, working on a CSCCE project also leads to new professional connections and working relationships that persist long after we publish the final product. 

So, as we continue our series of forward-looking blog posts, we’re thinking about the co-creating and collaboration opportunities that will exist over the next few months. If any of these opportunities pique your interest, let us know by emailing info@www.cscce.org

Co-create with us! Photo by Alice Dietrich on Unsplash
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Community calls coming up in Q1 of 2022

CSCCE community calls are a monthly opportunity for shared learning and connection. Members of the community of practice as well as anyone interested in the topic under discussion each month are all welcome to join, and we encourage you to spread the word among your own networks! 

In this blog post, we share our plans for the first three calls of 2022. We also talk about the ways that we chose topics to highlight, the different kinds of formats we have hosted in the past, and how you can propose topics and/or present on future calls. 

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Reflecting on some highlights from 2021

Happy new year! We hope that you got a bit of a break over the holiday period. Before we outline what’s coming up at CSCCE in 2022, we wanted first to reflect on 2021 and another busy 12 months for the CSCCE team. 

While this post summarizes a few of CSCCE’s “greatest hits,” from the year, it has also been an emotionally and logistically challenging year, with many of us operating under conditions of radical uncertainty and yet always trying to show one another care. As we continue to operate in the midst of a global pandemic, we want to acknowledge that while it’s important to celebrate our successes, 2021 has been difficult too.

Before we dig in, a heartfelt thank you to everyone we’ve worked with over the past year; members of our community of practice, learners in our online trainings, and clients and colleagues. We appreciate every joyful opportunity to learn and grow alongside you as we work to professionalize and institutionalize the role of the community manager in STEM. 

We’d also like to thank our major funder, the Alfred P. Sloan Foundation, for their continued support, guidance, and commitment to the importance of building communities in STEM. 

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Happy holidays from CSCCE! A community potluck to wrap up 2021

Our December community call is traditionally a community potluck, with everyone contributing a little something to the call. We hold space for reflection, make time for intention setting for the new year, and have a little fun! This post shares a short recap of what we did this year, as well as best wishes for the holiday season from the staff team here at CSCCE.

This year we took a group photo, with optional festive props! Thanks to everyone who attended for playing along. Image credit: The CSCCE
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December’s Community Call: Annual community potluck!

Every year (OK, this is only the third time, but still…) we host a virtual community potluck for our community of practice. Much like a traditional potluck, where guests bring an item to share in a multi-course meal, we’ll have a variety of activities (courses) and ways for you to “share your dish.” 

Read on for more information, or if you’re just here for the key details, we hope to see you on Wednesday, 15 December at 4pm UTC / 11am EST. You can join the Zoom room here.

Join us for our annual community potluck, a social gathering for members of our community or anyone interested in connecting with community managers in STEM. Image credit: CSCCE
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November’s community call recap: Exploring community governance models

Over the last few months, the topic of community governance has come up multiple times in our community of practice Slack workspace. So, we decided to dedicate our November community call to discussing the pros and cons of various governance models. In this blog post, we share a brief recap of the call, along with some additional resources to help you go deeper on this topic on your own or with your team. 

The discussion during the last 30 minutes of the call felt like the beginning of what could be a much larger conversation, and so if you are interested in a follow-up call or other means of keeping the conversation going, please reach out to us at info@www.cscce.org

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November’s Community Call: A conversation about community governance

For our November community call (17 November, 4pm UTC / 11am EST | join here) we’re hosting a conversation on community governance. This topic has come up several times this year in our community of practice, and so we wanted to create an opportunity to explore it in more detail through a set of activities, resource-sharing, and discussion.

The call will include a short primer on community governance models, as well as opportunities to discuss governance structures currently in place in the ecosystem of STEM communities. In order to make this a safer space for sharing and learning, this month’s call WILL NOT BE RECORDED. And, to ensure that you get the most out of the experience, we encourage you to stay for the full 90 minutes. 

On our November call, we’ll offer a primer on different models of governance in communities, with a focus on the STEM ecosystem. Image credit: CSCCE
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October’s community call recap – Supporting community champions and running champions programs

Our October call focused on the role of community champions in creating engaged, welcoming, and productive communities. This post includes a summary of the call, as well as video clips of presentations from Vanessa Fairhurst (Crossref Ambassadors program), Iratxe Puebla (ASAPbio Fellows program), and Ailís O’Carroll (eLife Community Ambassadors program). 

Our next call will take place on 17 November 2021 at 4pm UTC / 11am EST (note: upcoming daylight savings time changes may affect the time of this call in your region). We’ll be focusing on community governance models. iCal | Google Calendar

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