Announcing CSCCE’s Community Manager Certification Program

CSCCE’s mission has always been to professionalize and institutionalize the role of the community manager in STEM – we exist to help community managers be successful in their work and to aid organizations in implementing community-centered approaches. A big piece of this mission involves offering professional development opportunities for community managers so that they can grow in their roles and shape their future career paths. With the launch of our Community Manager Certification Program, we are creating a gold standard for community manager training, supporting continuing education across a range of community management topics, and ultimately legitimizing the profession to institutions, employers, and funding organizations.

In this month’s newsletter, we share some initial details about the program, including its overarching structure and the new multi-week online courses that make up its core. A lot of this information is outlined on new pages on our website, as well as in our latest summary blog post.

As with everything we do at CSCCE, we want the certification program to meet the needs of community managers and their organizations. So, before we announce any further details, we want to hear from you. Are you (or a member of your team) interested in joining a certification cohort? If so, when would be a good time to enroll? And if not, are you interested in taking any of our new courses as standalone training? Click the blue button below to answer a very brief survey and let us know.

Also in this month’s newsletter:

Find out more about CSCCE’s four new courses: CODE, PBK, NOC, and CoP
Sign up for the Fall cohort of CEF, the prerequisite to join the certification program
Add our next community call to your calendar to explore the ecosystem of STEM community roles via our recent case study project
Catch up on our community tools trials
And download our latest resources: the remaining five tipsheets in our community champions programs series

New CSCCE training offerings

In 2023, we’ll be launching four new courses that will underpin the certification program. Learners who are not enrolled in the certification program are welcome to register.

Content Design (CODE)

Creating content that is understandable, actionable, and engaging is a core skill for any community manager. Whether you’re communicating with community members or external audiences, this course will help you create structured content and strategic engagement plans that meet your community building needs.

Find out more

Playbooks (PBK)

In this workshop-style course, you will create a playbook for your community with feedback from course instructors and community mentors. Each week you’ll address a particular aspect of building playbooks, investigating case studies and using CSCCE’s playbook framework to inform your work.

Find out more

Communities of Practice (CoP)

Communities of practice and social learning spaces are unique from other types of communities, and are often misunderstood and mismanaged. This course will address the dynamics of learning in a community context and how to support the creation of knowledge artifacts that capture those learnings for broader dissemination.

Find out more

Nurturing Online Communities (NOC)

First piloted in 2020, this course takes a theoretical approach to building, moderating, and growing online communities. Learners will work together to creatively solve common challenges in managing communities in a range of virtual settings, and use ideas from the social sciences to inform their strategies.

Find out more

News and updates

Sign up for Scientific Community Engagement Fundamentals (CEF)

Registration is now open for our Fall cohort of CEF, beginning 22 September 2022. CEF is a prerequisite for anyone interested in enrolling in our new certification program. This eight-week course is designed to offer new and existing community managers a core set of actionable skills and strategies.

Join us for our August community call

On 17 August at 11am EDT / 3pm UTC we’ll be discussing the evolving landscape of STEM community manager roles, including findings from the CSCCE community manager case studies. We’ll also be releasing a new report that outlines these findings, as well as recommendations for elevating community manager roles in STEM.

Champions programs tip sheets all now available!

The remaining five tip sheets in a nine-part series on launching and running community champions programs are now available. These publications are an output of the CSCCE community champions programs working group, and were co-created with members of that working group.

Download your copies

CSCCE Community Tools Trial Recap: Butter

CSCCE tools trials resumed for a short run of three sessions on Wednesday, 13 July 2022. In this first session, CSCCE staff and community of practice members spent 60 minutes trying out the facilitation platform Butter, and in this blog post we share some of the features we tried and what we thought.

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