CSCCE community calls Archives

December 2024 Community Call Recap – Cooking up connections at our annual potluck!

On Wednesday, 18 December we held our sixth annual community potluck – an opportunity for members of the CSCCE community of practice to come together for a laid back hour or so of conversation, connection, and reflection.

Every year for these events, we use the metaphor of a potluck dinner party to scaffold the call. At a potluck, guests bring a dish to supplement the host’s plans. Similarly, at CSCCE’s annual potluck, everyone is invited to bring something to share, although it’s never food! This year, we asked our guests to bring appetizers of resources and community management stories from 2024, while we “fired up the grill” in Mural for the main course. And to round out the meal, we celebrated with a chatterfall “digestif,” each sharing three words we hope to embody in 2025.

In this blog post, you can find out a little bit more about how we facilitated the call, and check out a word cloud of our 2025 intentions!

June 2024 Community Call Recap: Annual mid-year social and curated networking forum

On Wednesday, 26 June 2024 we hosted our fourth annual curated networking forum for members of our community of practice. This is a regular opportunity for STEM community managers to get to know each other in a series of personalized one-on-one and small group chats – a virtual take on speed networking, if you like!

In previous years, all participants in the event have joined us on Zoom and experienced the event entirely synchronously, but this year, we welcomed our first asynchronous participant. In this blog post, we share a little more about the event, and how asynchronous networking worked for us in this pilot outing.

May Community Call Recap – The who, what, when, where, why, and how of making a community playbook!

This month’s community call was an opportunity to talk about community playbooks, and the impact they can have on a community or team.

We were joined by three members of the CSCCE community of practice, each of whom recently created a playbook as part of their participation in our newest online course Creating Community Playbooks (PBK): Allie Lau (American Physical Society), Martin Magdinier (OpenRefine), and Sophie Bui (National Center for Supercomputing Applications).

In this blog post you can watch recordings of each of the presentations and find out more about the questions and discussion their talks inspired. We’ve also included more information about the PBK course – registration for our next cohort closes on 21 June 2024! If you have questions about the course, do reach out to training@www.cscce.org.

An update about how we’re using Zoom at CSCCE

This post was authored by CSCCE’s Director of Community, Alycia Crall.

The CSCCE relies on a number of communication platforms to support programming in our community of practice. One of the primary platforms we have adopted is Zoom, and we currently have two Zoom accounts. One that is used for external programming, training, and events. The second is used internally for staff meetings and other communications.

Background on changes to Zoom

In August 2023, Zoom updated their terms of service that suggested they could use meeting audio, video, chat, screen sharing, and other content to train their Artificial Intelligence (AI) model. At CSCCE, we value making our programming accessible in a range of ways AND we want our learners and community members to feel comfortable speaking freely without any concerns for their privacy. Due to privacy concerns, closed captioning was activated on a case by case basis as we examined how our team and community of practice might be impacted by these changes.

April Community Call Recap – The impact of short-form professional development training in STEM

At this month’s community call, we were talking about the impact of short-form professional development trainings – focusing not only on how individuals use what they learned during a training in their day to day work, but also considering how such trainings may result in changes at the level of the STEM ecosystem by affecting common practices and connecting learners across projects and organizations.

The call included an overview of the Bicycle Principles, a framework for designing and evaluation inclusive and engaging trainings, as well as presentations about two different methods for gathering and analyzing impact.

In this blog post, you’ll find recordings of the three presentations from the call, as well as a brief summary of what each talk focused on. Do join us for our call next month, Wednesday 29 May at 12pm EDT / 4pm UTC, when we’ll be taking a closer look at the application and utility of community playbooks (a.k.a. Collaboration guides, lab handbooks, and more). Add to calendar.

Three bicycles stand on a set of concrete steps, with long grass on either side. The bicycle in front is pale blue with white wheels, the one behind is white with black wheels, and the one in back is black with yellow wheels. — What do bicycles have to do with short-form training? Read on to find out! Photo by Solé Bicycles on Unsplash

May’s Community Call: Creating Community Playbooks – a.k.a. Collaboration Guides, Team Handbooks, and more!

Come to this month’s CSCCE community call to find out more about creating a playbook for your community, team, collaboration, or champions program! Playbooks (which are often given various different names) are written hubs that keep your community members, community champions, or community team on the same page by making visible the who, what, why, when, where, and how of your shared work together.

On this month’s call, we’ll give a brief overview of what a community playbook is, why you should have one, and what playbooks look like in a range of STEM contexts. Our invited speakers all recently took our training course, Creating Community Playbooks (PBK), and will be sharing the playbook they created as well as how it’s making a difference in their communities.

This call may be of particular interest to you if:

You’re not sure what a playbook is, or if making one is really necessary in your specific situation
You’re considering joining the next cohort of PBK (which starts in July!)
You’d like to see some examples of playbooks in action in a range of contexts – including online collaborations, open-source software projects, and national laboratories/core facilities
You’re a member of the CSCCE community of practice (CoP) and would like to meet other members
You aren’t yet a member of the CSCCE CoP, but are considering joining

Introducing the garden metaphor for exploring community management

This post is part of an ongoing series exploring a number of metaphors about community management that can support conversations about specific concepts and common challenges in a creative and free-flowing manner.

You can read more about the series – and the accompanying community calls – in our overview post. For each metaphor, there will be a blog post describing the metaphor and several additional posts applying it to specific scenarios. This post is the first in a series of four posts dissecting the garden metaphor. Previously, we described the house party metaphor, and we subsequently published that series as a free-to-download booklet.

Imagine yourself in a garden. Maybe you see a rose climbing a trellis, pink flowers blooming and scented. A long border filled with flowers of all different colors, bushes of different sizes, and in a couple of places large trees offer shade. A vegetable plot in one corner is filled with carrots, onions, and tomatoes, and in pots here and there lavender and mint grow tall and fragrant. All around, bees and butterflies buzz and flutter, stopping now and then to take a sip of nectar while unknowingly hauling pollen from flower to flower.

Just like a garden, a community is made up of different member types, who bloom and flourish at different times, and who prefer different environments. And just as a gardener works to nurture and maintain the plants in their garden, so a community manager scaffolds activities and provides key resources to support community members in their activities.

February Community Call Recap – Community-engaged content and its informational roles

Communities rely on content – from websites describing purpose and personnel to documentation guiding activities, gatherings, and collaboration.

Creating content that serves these purposes well, and inspires ongoing connection between members, is therefore something that community managers are often tasked with. It’s also the topic of our advanced training course Content Design (CODE), and on this month’s community call we shared one of the frameworks we’ve developed to demystify the process of creating community-engaged content.

In this blog post, you’ll find an overview of the call and some of the topics covered in it. It would be impossible for us to condense a 6-week training into a single 90-minute community call, and even less likely that a single blog post could capture all of the nuances of content creation for STEM communities. If you’d like to go deeper, we encourage you to sign up for CODE. Registration is currently open for a Spring 2024 cohort of the course, however if April/May is not a great time for you to participate, please use this form to let us know when might make more sense for you.