With virtual work increasingly the norm, community managers are often tasked with convening and facilitating virtual meetings. In this Mini-workshop, you will discuss the opportunities and challenges of virtual meetings and explore the “Making a PACT” framework (Purpose, Attendees, Community management, Tech tools) for effective meeting design. You will apply the framework directly to example scenarios so that … Continue reading "Mini-workshop | Making a PACT for engaging virtual meetings and events"

Community managers are often trying to create spaces that support group learning and self-expression to build something members of the community couldn’t create alone – and this almost always includes incorporating volunteer contributions. In this Mini-workshop, we’ll explore common community manager concerns related to working with volunteers. We’ll discuss how to flip the narrative from … Continue reading "Mini-workshop | Working with volunteers"